Manish Sabharwal Writes: For Civil Services, HR Lessons from the Military

Copying cutting-edge practices in hiring, specialisation and organisational structure will serve the bureaucracy well

Organisational fitness is judged by purpose. Political parties exist to win elections, not debates. Schools exist to impart education, not knowledge. The British Indian Civil Service existed to rule, not govern. Militaries exist to prevent wars and win them. The Indian Civil Service exists to end poverty, not pay pensions. Many factors sabotage the public service outcomes that reduce poverty, but a dysfunctional Human Resources (HR) regime for civil servants is surely one of them. Reform won’t be easy or swift. But copying three HR practices from our military in hiring (fixed-terms for successful candidates), specialisation (compounding skills over decades), and structure (performance management forced via a frozen pyramid) will significantly improve civil services fitness for purpose.

Let’s reflect on national goals and strategy before diving into execution. There are no poor people, only people in poor places. The war on poverty is won by raising the productivity of five physical and conceptual places — states, cities, sectors, firms, and skills. Our strategy for replacing our high employed-poverty with high-paying jobs — urbanisation, formalisation, industrialisation, financialisation and human capital — has new policy weapons like GST, IBC, MPC, UPI, DBT, FDI, PLI, NEP, EODB, privatisation, etc. But we also need better HR in civil services because wars are fought with weapons but won by people.

Source: Indian Express

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